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Privacy Policy

This Privacy Policy was last modified on December 5, 2021

Chainbloq Labs Inc. ("Company," “our,” or "we") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website(s) served through different subdomains of the root domain dexalot.com or services (all website(s), products, mobile applications, and services collectively deemed “Website”) under our management.

Information We Collect from You

Currently, our Website, https://dexalot.com, https://www.dexalot.com and https://app.dexalot.com, collects mostly information that is readily available on the publicly available Avalanche blockchain related to a user’s interactions on our front-end at https://app.dexalot.com, such as wallet address, transaction amount and other transactional details.

One exception to the above rule is to users who submit bug reports or feature requests by email to support@dexalot.com or Support Request from our app (https://app.dexalot.com) or landing pages (https://dexalot.com and https://www.dexalot.com). These submissions are 100% voluntary but require submitters to disclose their name and email address as part of the process. We will use these email addresses to update users on the status of their requests, as well as prevent abuse of these methods of communications. The names and email addresses are retained only to improve the quality and user experience of the Website.

If any of the above changes in the future, we will update our privacy policy accordingly.

Information and Services We Provide

The Website provides the following information:

  • Articles, Frequently Asked Questions and tutorials explaining the operation of the decentralized exchange (“Dexalot”), which the Company is maintaining.
  • Links to relevant 3rd party resources like the Snowtrace blockchain explorer and the Bridge between Ethereum and Avalanche blockchains.
  • Operational health of Dexalot and related announcements.
  • Current and historic list of open and closed orders, as well as asset transfers.

The Website provides the following services:

  • Transfer of assets between users’ MetaMask Wallets and users’ Dexalot Portfolio.
  • Buy, Sell and Cancel orders on Dexalot.

At Chainbloq Labs Inc., we:

  • do not collect personal information other than the name and email a user would have to provide as part of a voluntary bug report or feature request
  • do not use web beacons or any other tracking technology.
  • do not use 3rd party ad services.

Cookies

We also collect basic analytics data through Cookies when you access or use the Website. A “Cookie” is a small piece of data or text file stored on the local hard disk of your computer or mobile device. These include our own first-party Cookies and third-party Cookies. Some Cookies are only stored temporarily and destroyed each time you close your web browser. Others may remain on your browser and may collect and store data for a period of time after you stop using the Website.

Functionality- The Website uses Cookies to ensure it functions properly, including page loads.

Performance and Analytics- Our Website uses Cookies to gather usage and performance data. This enables us to monitor and improve the Website’s performance, our services and your experience.

The trace of your visit to our Website will be in our web server log files as well as in the log files of our hosting providers. These logs would only be used for security audits and web server performance optimization tasks. Our log files follow commonly accepted standard procedures of using log files. The information collected by log files include internet protocol address, browser type, internet service provider, date and time stamp, referring page, exit page, and number of clicks. These log entries are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, optimizing Website performance, tracking users' movement on the Website, and gathering geographic information.

Additionally, a drop copy of a users’ interactions with the Avalanche blockchain through the Website is saved in a database to improve user experience.

We do not sell our users' browsing patterns and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your browsing patterns.

If you wish to prevent Cookies from tracking your activity on our Website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set.

Minors and Children

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our Website.

Important Limitations

Nothing in this policy restricts our ability to disclose your browsing pattern on our Website, to:

  • comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • enforce or apply our terms and conditions and other agreements, including for billing and collection purposes.
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Chainbloq Labs Inc., our users, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Rights

You may contact us at support@dexalot.com to erase, update or correct any information we collected about you.

Changes to this Policy

Our commitment to preserving your privacy will not change, but our Website may evolve. The Effective date of each version is identified above. If we make material changes to this privacy policy, we will use reasonable means to inform you and, where necessary, obtain your consent.

Questions

If you have questions about this policy, please contact us at support@dexalot.com.

Terms of Use

If you choose to visit the Website, your visit and any dispute over privacy is subject to this policy and our Terms and Conditions, including limitations on damages, resolution of disputes.